Global Terms of Service

Article 1. Scope and Acceptance

(1) These Global Terms of Service govern use of the Anexton software and online services (the "Service") provided by Anexton ("Anexton", "we") to customers outside the Republic of Korea. Customers in the Republic of Korea are governed by the Korean-language Terms.

(2) By accepting these Terms or using the Service, you agree to them for yourself and for the organization you represent, and you confirm you have authority to bind it.

(3) A signed order form, quote, or agreement with us prevails over these Terms where they conflict.

Article 2. Eligibility and Restricted Territories

(1) You may use the Service for personal or business purposes.

(2) The Service is not offered in the European Union, the European Economic Area, the United Kingdom, or Switzerland. You may not use or access the Service from those territories, and we may suspend or terminate any account used there.

(3) You may not use the Service if you are a sanctioned person or are located in an embargoed country or region.

(4) You must be at least 18 years old.

Article 3. Company Information

(1) Business name Anexton · Representative Woo Gyu Jang · Business registration no. 679-07-03836 · Mail-order sales registration no. 2026-Daegu Dalseo-0854 · Address Creative Enterprise Support Center, Keimyung College University Industry-Academic Cooperation Foundation, 675 Dalseo-daero, Dalseo-gu, Daegu, Republic of Korea · Phone +82-10-5959-9909 · Support support@anexton.com · Privacy privacy@anexton.com · Hosting provider Cloudflare, Inc. (Cloudflare Pages)

(2) Paid contracts proceed under the terms shown in the quote or checkout flow.

Article 4. Accounts

(1) You must keep your account, API keys, and host registration tokens secure. You are responsible for all activity under your account.

(2) Tell us promptly if you suspect unauthorized use.

Article 5. The Service

(1) Features, usage limits, and support follow your plan or order. Enterprise hardware installation, onsite support, ongoing maintenance, and disk management are set by separate agreement.

(2) We may add, change, or remove features at any time.

(3) We may suspend the Service temporarily for maintenance and will announce the time and expected duration in advance. Suspensions within an announced scope are outside the threshold in the next paragraph.

(4) If an unannounced interruption lasts two consecutive hours or more, or occurs two or more times within 24 hours for three hours or more in total, we will without delay inform users of what occurred, its cause, our containment measures, steps users can take to prevent or limit harm, and the responsible team and contact. The cause follows once identified. Notices posted in the admin console stay up for at least 15 days. Where applicable law leaves the notification threshold to agreement between the parties, this threshold is the agreed one.

(5) Free services and beta or preview features are provided as-is, have no availability commitment, and may be changed or ended at any time.

(6) We may discontinue all or part of the Service on 30 days' notice and will refund prepaid fees for the period we no longer provide.

Article 6. License and Restrictions

(1) We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the software during your subscription term for your internal business purposes.

(2) You may not reverse engineer, bypass license checks, copy, resell, or sublicense the software, use it to build a competing product, or publish benchmarks without our written approval, except where an open-source license or mandatory law allows it.

(3) Open-source components are governed by their own licenses. Notices are in /opt/gleezor/LICENSES in the installation image and similar locations.

(4) Licenses are verified by our servers. If verification is unavailable for a long period or fees are unpaid, features may be limited to the free plan.

(5) We and our licensors reserve all rights not expressly granted.

Article 7. Your Data and Responsibilities

(1) You own and are solely responsible for the Host Server and its data, including backups, security, guest operating system licenses, and a lawful basis for any data you process. We do not provide Windows licenses.

(2) You grant us the rights needed to process your data to provide, secure, and support the Service and to comply with law. We may use usage and diagnostic data in aggregated or de-identified form to operate and improve the Service.

(3) You are responsible for complying with all laws that apply to you, including privacy and data-protection laws.

Article 8. Remote Support

Remote access uses encrypted connections. Our remote support and remote command execution happen only in sessions you approve. Commands, output, recordings, and consent records may be kept for security and dispute handling.

Article 9. AI Features

(1) AI features are processed on servers we operate by default. External AI providers are used only when your organization consents and allows it; prompts and parts of related documents may then be sent to the provider. Providers are listed on the Sub-processors page.

(2) AI-generated output is labeled as AI output.

(3) AI output may be inaccurate, incomplete, or inappropriate and is not professional advice. You are solely responsible for reviewing and using it.

(4) Each plan has AI usage limits. Beyond the limit, speed or model choice may be restricted, or use may stop.

Article 10. Fees, Billing, and Renewal

(1) Fees follow the pricing page, checkout, or order. Fees exclude taxes. You pay all taxes, duties, and withholding, other than taxes on our income; if withholding applies, you gross up the payment so we receive the full amount.

(2) Subscriptions renew automatically for successive terms equal to the current one unless cancelled before renewal. You authorize us to charge your payment method at the start of each term.

(3) You can cancel at any time in the admin console or through support (support@anexton.com). Cancellation takes effect at the end of the current term, and you keep access until then.

(4) All fees are non-cancellable. Fees already paid are non-refundable, including for partial periods, downgrades, and unused features or credits, except where the consumer law of your country of residence requires a refund.

(5) Adding users or upgrading takes effect immediately and is charged pro rata. Downgrades take effect from the next term.

(6) We may change prices on 30 days' notice. The new price applies from your next renewal unless you cancel before it.

(7) Usage-based fees apply only when an administrator turns them on and are billed in arrears. Prepaid AI credits expire at the end of their validity period.

(8) Overdue amounts bear interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. We may suspend the Service after notice, and you pay reasonable collection costs.

(9) Billing disputes must be raised within 30 days of the charge or invoice, unless applicable law gives you longer; otherwise the charge is final.

Article 11. Acceptable Use

(1) You must not provide false information, use another person's account, exploit vulnerabilities, disrupt the Service, access systems without authorization, process illegal content, infringe others' rights, or violate export-control or sanctions laws.

(2) We may refuse or stop transactions, license activation, or support where required by law.

Article 12. Suspension and Termination

(1) You may terminate at any time under Article 10.

(2) We may suspend or terminate your access for breach, non-payment, legal requirements, or risk to the Service or others, with notice where practicable.

(3) On termination your license ends. Data on your Host Server stays with you; we may delete your information on our servers after 30 days, except what the law requires us to keep. Articles that by nature should survive termination survive.

Article 13. Intellectual Property and Feedback

(1) Rights in the software, documentation, screens, and trademarks belong to Anexton or its licensors. Rights in data you store or create in the Service belong to you.

(2) We may freely use any feedback or suggestions you give us, without obligation to you.

Article 14. Disclaimer of Warranties

THE SERVICE AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL NOT BE LOST.

Article 15. Limitation of Liability

(1) TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THEIR POSSIBILITY.

(2) OUR TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) USD 100.

(3) We are not liable for failures caused by events beyond our reasonable control, including power or network failures, Host Server failures, third-party services, your configuration, or missing backups.

(4) Any claim must be brought within one year after it arises, or it is permanently barred.

(5) These limits do not apply to our willful misconduct or gross negligence, to death or personal injury, or to any liability that cannot be limited under applicable law.

Article 16. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Anexton and its affiliates, officers, and employees from all claims, losses, and costs, including reasonable legal fees, arising from your use of the Service, your data, your breach of these Terms, or your violation of law or third-party rights, except to the extent caused by our willful misconduct or gross negligence.

Article 17. Governing Law and Disputes

(1) These Terms are governed by the laws of the Republic of Korea, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

(2) Any dispute will be finally resolved by arbitration under the International Arbitration Rules of the Korean Commercial Arbitration Board (KCAB), seated in Seoul, before one arbitrator, in English.

(3) To the extent permitted by law, claims may be brought only individually, not as a class, collective, or representative action, and each party waives trial by jury.

(4) If you use the Service as a consumer, you may instead bring an individual claim in a small-claims court, or in the courts of your country of residence where its mandatory law gives you that right.

(5) We may seek injunctive relief or collect unpaid fees in any competent court.

Article 18. Changes and General Terms

(1) We may change these Terms. We announce changes at least 7 days before they take effect, or 30 days for changes unfavorable to you, on the website or by email. If you do not agree, you may terminate before the effective date; continuing to use the Service after it means you accept the change.

(2) We may assign these Terms without your consent, including in a merger or sale of assets. You may not assign them without our written consent.

(3) Notices may be given by email or in the admin console. If any provision is unenforceable, it is limited to the minimum extent necessary and the rest remains in effect. Failure to enforce a provision is not a waiver.

(4) These Terms are the entire agreement between the parties on their subject. The English version controls over any translation. Nothing in these Terms limits rights that cannot be waived under mandatory law.

Addendum

These Terms first took effect on July 1, 2026.